QUICK FAQs

 

quick faqs


SHIPPING

Shipping and handling will be communicated to you when you purchase.Most paintings are shipped using La Poste or Colissimo parcel post with tracking. Smaller paintings are shipped with La Poste without tracking. Upgrades are available to include tracking for small paintings, or faster delivery for all others. Please see the SHIPPING PAGE for full details

 

PHOTOS

Although I try to represent the art as close to real life as possible, photos can never do justice to the artworks. Please note that computer monitors differ on how they show colours, so please understand colours on the original may vary slightly. Please be assured, that the original will be better in real life.

 

ACRYLICS

These have been varnished and/or waxed. They do not need to be framed behind glass.

 

OILS

Newly painted oils

Oils require approximately 6 months, preferably 12, before a permanent varnish can be applied.Oil paintings less than 6 months old will have a temporary (retouch) Artists varnish applied to protect the surface but still allow it to breathe and continue drying. This retouch varnish has a gloss finish. A final gloss, satin or matte varnish can be used after 6 months without removing the retouch varnish.

 

Dry Oil Paintings

Paintings older than 6 months will already be varnished with a non-yellowing final varnish. Oils will be dry to the touch, they dry slowly over many years and need the protection of varnish to protect them as they are not traditionally framed behind glass.

 

Caring for oils

Normal household cleaning should be undertaken with a very light dusting only, or if necessary a damp cloth can be used. Never use chemical sprays on any painting.

 

Works on Paper

These have been protected either with a gel finish or varnish, so can be framed with or without glass.

 

COPYRIGHT

Please be aware that all of the paintings are originals, I hold the copyright to them, they may not be copied or duplicated in any way and this also applies to commissioned paintings. I may make prints or cards in the future from my paintings, I hold the copyright indefinitely, it does not get passed on with ownership of the painting. I will not make cards or prints from commissioned paintings without prior arrangement.

 

ORDERING

To buy one of my original paintings, please use the shopping cart or contact me directly (I can accept bank transfers form European customers or payment via Paypal for non-European customers}.

 

Artworks will be shipped within 5 days of purchase, unless it is an oil that still needs drying time.Recently painted artwork needs to be touch dry. This can take three weeks or more. I will inform you of the expected shipping date when you purchase.

 

PAYMENT PLANS

Yes, that can be arranged. Please send me a message and we can work out an arrangement that suits you. The work will be shipped when the final payment is received.

 

COMMISSIONS

I take commissions for abstract paintings . I can never reproduce any of those on the website, but I can base new artwork on it. I can use specific colours and styles - e.g. graphic or loose etc that suit you.

 

RETURNS

I want you to be happy with your painting. If your painting does not please you, feel free to return it to me within 15 days of receipt.

 

On it’s return in good condition, I will refund you the cost of the painting (but not shipping). Please note, return shipping is at the purchasers expense.

 

ANY FURTHER QUESTIONS

Please don't hesitate to contact me.